Privacy Policy

1. Introduction

Welcome to Mazika's Privacy Policy. At Mazika, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our fitness and personal training services.

We understand that your privacy is important to you, and we take our responsibility to protect your personal data seriously. This policy applies to all information collected through our website, mobile applications, and any related services, sales, marketing, or events.

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

2. Information We Collect

We collect various types of information to provide and improve our fitness and personal training services to you:

2.1 Personal Information

• Contact Information: Name, email address, phone number, and mailing address
• Account Credentials: Username, password, and security questions
• Health and Fitness Data: Medical history, fitness goals, body measurements, weight, dietary preferences, and exercise history
• Payment Information: Credit card details, billing address, and transaction history
• Profile Information: Age, gender, date of birth, and photographs

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on pages, links clicked, and navigation patterns
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies

3. How We Use Your Information

Mazika uses the collected information for various purposes to deliver exceptional fitness and personal training services:

• Service Delivery: To provide personalized training programs, fitness assessments, and nutrition guidance
• Account Management: To create and manage your account, process payments, and handle bookings
• Communication: To send you updates, newsletters, promotional materials, and respond to your inquiries
• Service Improvement: To analyze usage patterns, improve our website functionality, and enhance user experience
• Safety and Security: To monitor and prevent fraudulent activities, protect against security threats, and ensure compliance with legal obligations
• Marketing and Analytics: To understand customer preferences, conduct market research, and deliver targeted advertising
• Legal Compliance: To comply with applicable laws, regulations, and legal processes

4. Information Sharing and Disclosure

Mazika respects your privacy and does not sell your personal information. However, we may share your information in the following circumstances:

• Service Providers: With third-party vendors who assist us in operating our website, conducting business, or servicing you (payment processors, email service providers, fitness equipment suppliers)
• Personal Trainers: With certified trainers assigned to your program to deliver personalized fitness services
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of our business
• Legal Requirements: When required by law, court order, or governmental authority
• Protection of Rights: To protect the rights, property, or safety of Mazika, our users, or others
• With Your Consent: When you explicitly authorize us to share your information

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data during transmission using SSL/TLS protocols
• Secure storage of personal information on protected servers
• Regular security assessments and vulnerability testing
• Access controls and authentication procedures for staff members
• Regular backups and disaster recovery procedures

However, please note that no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Privacy Rights

You have certain rights regarding your personal information. Depending on your location, these may include:

• Right to Access: Request copies of your personal information
• Right to Rectification: Request correction of inaccurate or incomplete information
• Right to Erasure: Request deletion of your personal data under certain circumstances
• Right to Restrict Processing: Request limitation on how we use your information
• Right to Data Portability: Request transfer of your data to another service provider
• Right to Object: Object to our processing of your personal information
• Right to Withdraw Consent: Withdraw your consent at any time where we rely on consent to process your data

To exercise any of these rights, please contact us at [email protected] or call us at +44 20 7381 9254.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

8. Third-Party Links

Our website may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

9. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us immediately so we can take appropriate action.

10. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to resolving any concerns you may have about our privacy practices and will respond to your inquiry within a reasonable timeframe.